Trust starts with transparency. We believe in providing full transparency to customers about our operations and technology services.
Forth CRM
Operational
90 days ago
100.0
% uptime
Today
Core Platform
Our core application components including web and database servers
Operational
Search
Application search engine
Operational
Document Generation
PDF Generation Services
Operational
Jobs
Backend Jobs queue handing payment status updates, file imports, emails and other backend services.
Operational
Credit Pull
Operational
90 days ago
100.0
% uptime
Today
Platform Storage
Operational
Clixsign
Operational
Managed Data Cloud
Operational
90 days ago
100.0
% uptime
Today
Fivetran
Component of Insights. Incidents can cause issues with new information updating in Snowflake and therefore on Insights dashboards
Operational
90 days ago
100.0
% uptime
Today
Snowflake
Snowflake is a component of Insights. Incidents may result in issues loading information in dashboards.
Operational
Insights
The user interface of Insights. Incidents may result in issues loading dashboards.
Operational
90 days ago
100.0
% uptime
Today
Client Portal
Operational
90 days ago
100.0
% uptime
Today
API
Operational
90 days ago
100.0
% uptime
Today
Forth CRM API
Operational
90 days ago
100.0
% uptime
Today
ForthPay API
Operational
90 days ago
100.0
% uptime
Today
Twilio SMS
Twilio is the integrated services used with SMS functionality. Incidents can affect the ability to send and receive message and purchase phone numbers.
Degraded Performance
Twilio SMS
Operational
Twilio PHONE NUMBERS
Degraded Performance
Twilio REST API
Operational
Sengrid
Sengrid is used to send transactions (trigger) messages via the crm. Also, Sendgrid's SMTP Relay is often used for emarketing senders in the CRM.
Operational
SendGrid API v3
Operational
SendGrid SMTP
Operational
Enablement Tools
These are technologies used by Forth services to operate. Incidents involving these component can result in degradation in our ability to communicate with our clients.
Operational
Talkdesk Inbound
Incident impacting this component can result in an inability to receive phone calls to Forth service phone numbers. If you are having trouble reaching out via phone service please email based on the service departments listed below.
ForthCRM Support: support@setforth.com
ForthPay Client Services: clients@setforth.com
ForthPay Settlement Services: settlements@setforth.com
ForthPay Creditor Services: creditors@setforth.com
Operational
Talkdesk Outbound
Incident impacting this component can result in an inability to complete outbound phone calls from Forth service phone numbers. If we are having trouble reaching out via phone service we may utilize email based services and receive a message from one of the department emails listed below.
ForthCRM Support: support@setforth.com
ForthPay Client Services: clients@setforth.com
ForthPay Settlement Services: settlements@setforth.com
ForthPay Creditor Services: creditors@setforth.com
Operational
Gmail
Incidents reported with gmail services may affect Forth's ability to send and receive email message to individual agent inboxes or the support inboxes. Please call 855-874-8222 for ForthCRM services and ForthPay 877-800-5577, if there are issues using emails.
Operational
Real-Time Communications
Enables real time like push notifications of Forth products.
Operational
Pusher Channels REST API
Forth applications are in located on Region us2 (US East (OHIO)).
Operational
Pusher Channels WebSocket client API
Forth applications are in located on Region us2 (US East (OHIO))
Operational
Pusher Channels Pusher.js CDN
Forth applications are in located on Region us2 (US East (OHIO))
Operational
Pusher Channels Webhooks
Forth applications are in located on Region us2 (US East (OHIO))
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.