Resolved -
This incident has been resolved.
May 8, 15:23 CDT
Monitoring -
A fix has been implemented and we are monitoring the results.
May 8, 09:10 CDT
Identified -
The issue has been identified and a fix is being implemented.
May 8, 09:10 CDT
Update -
Update: We are once again experiencing failures with credit reports in Forth Credit from Equifax. We have re-escalated the issue and are working with Equifax to resolve it. We will share more details as soon as they become available them.
May 8, 08:13 CDT
Investigating -
We are currently investigating this issue.
May 7, 17:27 CDT
Resolved -
Syncs have continued running as normal. We are resolving this incident.
May 7, 16:48 CDT
Monitoring -
The service provider has deployed a fix and syncs are now caught up and running as normal. We will continue monitoring for the next hour.
May 7, 13:36 CDT
Identified -
Our ELT provider is reporting delays in data syncing that is effecting the MDC product. They are currently working to resolve the issue. We are monitoring the provider and will report when syncs have resumed as normal.
May 7, 12:13 CDT